ng880 Privacy Policy — Your Information Is Our Responsibility

1 Scope of Data Collection

ng880 collects various types of information in order to provide its services. The purpose of this data collection is to give you the best experience and to ensure the security of the platform.

1.1 Personally Identifiable Information

During account registration, we collect the following information:

• Full name (Bengali or English)
• Date of birth (for age verification — only users aged 21 or above may use the platform)
• Valid email address
• National ID number or passport number (where applicable)
• Home address (if verification is required)

1.2 Financial Information

To manage financial transactions, ng880 collects and processes the following information:

• bKash, Nagad, or Rocket mobile banking account number (partial, masked)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction date, time, and amount

ng880 never stores full payment card numbers or PIN codes. Such information is processed directly by the payment provider.

1.3 Technical Information

When you use our platform, the following information may be collected automatically:

• IP address and geographic location
• Browser type and version
• Device information (mobile or desktop, operating system)
• Login time and session duration
• Information collected through cookies and similar tracking technologies

2 Purpose of Data Use

ng880 uses collected information only for the following legitimate purposes:

2.1 Service Delivery and Operations

• Creating and managing accounts
• Processing deposits and withdrawals
• Applying bonuses and promotional offers
• Providing 24/7 live chat support
• Technical development and maintenance of the platform

2.2 Security and Fraud Prevention

We use information to keep our platform secure:

• Detecting and preventing suspicious activity
• Preventing unauthorized access and fraud
• Prohibiting the operation of multiple accounts
• Complying with Anti-Money Laundering (AML) standards

2.3 Meeting Legal Obligations

We are required to retain and process certain information in order to comply with applicable laws and regulations. In such cases, data processing does not depend on your consent — it is part of a legal obligation.

3 Data Sharing and Disclosure

ng880 does not sell your personal information to third parties. However, information may be shared in certain circumstances:

3.1 Authorized Third Parties

• Payment processing providers (such as bKash, Nagad, Rocket) — solely for completing transactions
• Technology service providers who assist in operating the platform
• Game software providers — only the information necessary for game operation
• Cybersecurity specialist firms

3.2 Legal Disclosure

Information may be disclosed to regulatory bodies or law enforcement agencies pursuant to a court order, government directive, or legal obligation. In such cases, we always comply with applicable law.

3.3 Third-Party Restrictions

When sharing information with third parties, we ensure that they adhere to appropriate privacy and security standards. They will only receive the information necessary to provide their services and may not use it for any other purpose.

4 Data Security Measures

ng880 uses the latest technology and methods to protect your information:

4.1 Technical Security

• SSL Encryption: All data transmission on our platform is secured by SSL/TLS encryption
• Data Encryption: Industry-standard encryption technology is used when storing sensitive information
• Firewall: An advanced firewall system is active to prevent unauthorized access
• Regular Audits: Regular cybersecurity tests are conducted to identify security vulnerabilities

4.2 Organizational Security

• Access control — only authorized personnel may access personal information
• Regular privacy and data protection training for staff
• A rapid response plan in the event of a data breach

4.3 Acknowledgment of Limitations

Transmission of information over the internet is not completely secure. We provide protection to the best of our ability, but we cannot guarantee complete security at all times. It is your responsibility to keep your account password confidential and to avoid logging in from unfamiliar devices.

5 Cookie Policy

The ng880 website uses cookies and similar technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Required for the platform to function properly — these cannot be disabled
• Functional Cookies: Used to remember your preferences and language settings
• Analytics Cookies: Used to analyze user behavior and improve the platform
• Security Cookies: Used for fraud detection and session protection

5.2 Cookie Control

You can control or disable non-essential cookies by changing your browser settings. However, this may limit some functionality of the platform.

6 Data Retention Period

ng880 retains your information only for as long as necessary:

• Active Accounts: All information is retained for as long as the account remains active
• Closed Accounts: Due to legal obligations, financial and identity-related information may be retained for a specified period after an account is closed
• Transaction Records: Records of financial transactions may be retained for an extended period in accordance with applicable law
• Technical Logs: Temporarily retained for security purposes

7 User Rights

You have a number of important rights regarding your own information:

7.1 Right to Access

You may contact us at any time to find out what information we have collected about you and how it is being used.

7.2 Right to Rectification

If any information held in your account is incorrect or outdated, you may request that it be corrected. The necessary corrections will be made after identity verification.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained due to legal obligations.

7.4 Right to Object to Processing

You have the right to object to the use of your information for marketing or research purposes. We will take appropriate action upon receiving your request.

8 Privacy of Minors

ng880 is an adults-only platform. Only users aged 21 or above may use this service.

We do not knowingly collect information from anyone under the age of 21. If we suspect that a user is a minor, we will suspend their account and verify their information. If they are confirmed to be a minor, the account will be closed and all information will be deleted.

9 Changes to This Policy

ng880 may update this Privacy Policy from time to time. For any significant changes:

• The effective date of the updated policy will be noted at the top of the page
• Users may be notified by email in the case of significant changes
• Continued use of the platform after changes have been made will be considered your acceptance of the new policy

Visit this page regularly to stay informed about the latest version of the policy.

10 Contact and Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

• Get immediate assistance through our 24/7 live chat support
• By email: [email protected]

After receiving your complaint or request, we will do our best to respond as quickly as possible. All privacy-related requests are treated with the highest level of importance.